
HOW TO TAKING FOOD AND BEVERAGE ORDER
PROCEDURE
Fill in Captain Order
- For special request or items, refer to chef whether possible or not to prepare and also the price to charges.
- If the items can be offered, write down the name of the food order
- Ensure that write down the position and table number is correctly
- Pass the order to the runner
Record Number of Cover
- Write down the number of cover clearly in the food order
- Keep the record for our daily F&B Report
Record Table Number
- Write the number clearly on the order to avoid wrong posting in the system POS
- To inform cashier about the price of charging
- The table number should be showed on the order for cashier to prepare the check
Record The Name
- Each staff should have a special signature or number
- Write down the guest's name on the reservation book or communication
Order Takers
- Ensure that to re-check the order make sure that the food or drink are write down number of items for cashier and kitchen staff to prepare the food or drink
Record Time
- Ensure that the time is writing down on the captain's order
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