ATTEND OUTLET BRIEFING
PROCEDURE
Staff Daily Briefing
- Brief staff on daily basic for any special instruction e.g VIP Guests, Special menu (Promotion, Scheduling section, yesterday sales etc,)
- Assemble before operation both Morning and Afternoon for 10 to 15 minutes
Monthly Meeting
- Attend monthly schedule meeting
- Set Schedule of training will be conducted
On the Job Training
- Identify areas / needs for training
- Set a schedule when training will be conducted
- Appoint a trainer to conduct training
- Ensure that the objective of training is met with measurable standard
Review Last F&B Meeting minute
- Review previous F&B meeting
- Task action on issues required
- Report properly to the meeting
- Update the F&B director on action taken on issue of previous minute
- Give reasonable explanation if action not completed
- Record minute of the On-going meeting
- Inform the restaurant manager of meeting minute upon return
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