Table of Content
SOP 01 - Greeting the guest
SOP 02 - Check Reservation
SOP 03 - Escort Guest to the table
SOP 04 - Provide Chair Assistance
SOP 05 - Unfold Napkin
SOP 06 - Presenting the menu
SOP 07 - Taking Beverage Order
SOP 08 - Taking Food Order
SOP 09 - Repeat the order
SOP 10 - Process the order
SOP 11 - Set up cutlery according to order
SOP 12 - Serve the drink
SOP 13 - Serve the bread and butter
SOP 14 - Serve the food
SOP 15 - Check guest satisfaction
SOP 16 - Process Clearing
SOP 17 - Crumb the table
SOP 18 - Provide dessert, tea, coffee and digestive menu
SOP 19 - Take dessert, tea, coffee and digestive order
SOP 20 - Serving dessert, tea, coffee and digestive order
SOP 21 - Clearing dessert, tea, coffee and digestive order
SOP 22 - Presenting the bill (offer comment card)
SOP 23 - Provide departure service
SOP 24 - Reset up for next service
No comments:
Post a Comment