01- Employee conduct in work area

  Department : Food & Beverage Job Title: All

            Task : Employee conduct in work area Duration: 60mn

Objective : To be a professional in working area

Task Breakdown

STEP (How)	PROCEDURE	EQUIPMENT REQUIRED
All staffs are to strictly adhere to the following rules and regulations	Do not smoke in or around the restaurant, bar or kitchen Do not shout in or around the restaurant or bar Do not wear flashy or excessive jewellery Do not lean against the wall or slouch Never argue with a guest Never leave the restaurant, bar or kitchen without informing your supervisor Do not invite personal visitors or encourage personal telephone calls (mobile or Resort phone line) Do not run in the restaurant Do not chew gum in or around the restaurant or bar
	Do not carry out a conversation in your language in front of the guest Keep your uniforms clean and correct at all times Wear the right footwear at all times Keep your work area neat and tidy at all times Always report on time (5 minutes earlier) for your work.

Developed By : Chun Sophors	Reviewed By
Name:	Name:
Date:	Date:

Approved By :                         (General Manager)	Received By:                                HR (Training)
Date:	Date:

The SOP needs to be approved by the General Manager and a copy needs to be kept at the Human Resources Department.